23 Glenwood Dr, Thornton NSW 2322Mon–Thu 7am–4pm · Fri 7am–11am
(02) 9896 1000

Disclaimer

Important information about using this website.

Last updated: 20 October 2026

This website is operated by Harper Timber, a division of Johnson Bros. Group ("we", "us", "our"). By using this website you agree to the terms below. If you don't agree, please don't use the website.

General information only

The information on this website is general in nature and provided for information only. It doesn't take into account your particular project, site conditions or requirements, and it isn't professional, engineering, building or legal advice.

We take care to keep the website accurate and up to date, but we don't guarantee that all information is complete, current or free of errors. Information may change without notice.

Products, specifications and availability

  • Product ranges, species, sizes, lengths, grades, profiles and finishes shown on this website are a guide only and may change. Not every item is held in stock at all times.
  • Please confirm availability, specifications and pricing with us before ordering. A written quote or order confirmation from us takes precedence over anything on this website.
  • Timber is a natural product. Colour, grain, figure and character vary between and within boards and batches, and change over time with exposure to light and weather. Photos and grain samples are indicative only.
  • Prices aren't shown on this website. Quotes are subject to our terms of trade.

Technical guidance

Technical content on this website, including our deck fixing guide, species guide, durability classes, density figures, bushfire attack level (BAL) indications, hazard and treatment levels, and span or sizing information, is general guidance only. It is based on industry publications, suppliers' data and Australian Standards current at the time of writing.

  • Building work must comply with the National Construction Code, relevant Australian Standards (such as AS 1684 and AS 3959), manufacturers' installation instructions and your local council's requirements.
  • Durability ratings describe expected performance of heartwood under typical conditions. Actual life depends on site conditions, design, installation, finishing and maintenance.
  • BAL indications are approximate and depend on correct construction. Always confirm suitability with a qualified building professional for your specific site and BAL assessment.
  • For structural work, engage a qualified builder, engineer or certifier. Don't rely on this website alone.

Your rights under Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this disclaimer excludes, restricts or modifies any right or remedy, or any guarantee, warranty or term, that cannot lawfully be excluded.

Limitation of liability

To the extent permitted by law, we are not liable for any loss or damage (including indirect or consequential loss) arising from your use of, or reliance on, this website or any information on it. Where our liability can't be excluded but can be limited, it is limited (at our option) to supplying the relevant goods or services again, or paying the cost of having them supplied again.

Third-party websites, brands and products

  • This website links to other websites, including those of our suppliers and related businesses such as Australian Wood Industries and ASTUTE. We don't control those websites and aren't responsible for their content, availability or privacy practices.
  • Product information supplied by manufacturers is reproduced in good faith. Manufacturers' warranties are provided by the manufacturer, on their terms.
  • Brand names and trademarks on this website, including Accoya®, CUTEK®, Intergrain®, Dulux Weathershield®, Bremick®, Design Pine, Weathertex, Hardies, BlueScope and others, belong to their respective owners. Their use doesn't imply that those owners endorse this website.

Copyright

The content of this website, including text, design and our own photographs, is owned by or licensed to Harper Timber and is protected by copyright. You may view and print pages for personal or business reference, but you may not reproduce, publish or use the content for commercial purposes without our written permission.

Some photographs are used under licence from their owners. Where a licence requires it, the photographer and licence are credited next to the photo, and those photos remain subject to their own licence terms.

Website availability

We aim to keep the website available and secure, but we don't guarantee that it will be uninterrupted, error-free or free of viruses or other harmful components.

Privacy

How we handle personal information is explained in our privacy policy.

Governing law

This disclaimer is governed by the laws of New South Wales, Australia. You agree to the non-exclusive jurisdiction of the courts of New South Wales.

Contact us

If you have a question about this disclaimer or the information on this website, please contact us or call (02) 9896 1000.